11 customer service English-speaking jobs in Plan-les-Ouates

to ensure outstanding customer service for our clients. ... service. ... Gather customer feedback and communicate it to the product team. ... Develop and maintain comprehensive company and customer support policies and procedures. ... Optimize the customer support experience by automating processes and integrating new tools.

Demonstrable passion for technology combined with a strong commitment to exceptional customer service ... This role represents a significant evolution from traditional customer support. ... Desirable but not essential: Experience with customer support platforms (e.g., Zendesk). ... our Geneva office for an on-site position as a Customer Support & Quality Assurance Specialist. ... Serve as an escalation point for complex customer issues requiring deep technical understanding.

Since the launch of our first service – Proton Mail – in 2014 by scientists who met at CERN, Proton now ... Market and Customer Insight: Deep understanding of target markets and audience behavior, especially with ... Cross-Functional Collaboration: Work closely with Marketing, Customer Support, and Product teams to align

user guides, live training/demo, coaching session) Coordinating ad hoc projects related to retention, customer ... previous experience with KPI dashboards and reporting tools such as Google Looker Knowledge of Salesforce Service

This individual will mainly collaborate with team members to deliver a high-quality service, but also ... Legal) to identify, anticipate and follow up on any issue or change that might have an impact on our service

informatique MS Office ; Excellente présentation, aisance orale ; Aptitude à travailler en équipe ; Esprit de service

informatique MS Office ; Excellente présentation, aisance orale ; Aptitude à travailler en équipe ; Esprit de service

data, external market research tools, and competitive intelligence to stay ahead of industry trends, customer

detailed oriented Languages: Fluent in English and proficiency in French is a plus Personal Skills: Service

With strong commercial expertise and a passion for delivering exceptional service, you act as the strategic

data, external market research tools, and competitive intelligence to stay ahead of industry trends, customer