4 customer service English-speaking jobs in Gland

as ClaudeCode - Integrate with other components of Swissquote ecosystem such as Genesys and micro service ... - Experience in CRM / Customer Care applications is a strong advantage. ... Job Description The team mission  The team mission is to develop & maintain the new Customer Care Center ... Working closely with Customer Care and Sales Business teams, you will help transform our legacy solutions

From personalization and intelligent product recommendations to client communication, customer loyalty ... - Promote the adoption of AI solutions that improve customer experience and operational efficiency. ... - Collaborate with other Product Teams, UX Research, Marketing and Customer Insights to ensure client ... Qualifications - 3+ years of experience in Product Management, Customer Success or similar preferably ... - Design the capabilities that enable personalized client experiences based on customer profiles, behaviors

- Maintains a strong customer and service-oriented mindset while balancing risk and security requirements ... - Identify opportunities for automation, simplification and service improvement. ... - Provide technical guidance and documentation for endpoint administrators, Service Desk teams and ... Operations and Continuous Improvement - Monitor service health, platform performance and compliance ... - The ability to influence endpoint strategy, platform evolution and service improvement initiatives

- Good understanding of SRE principles, including SLIs, SLOs, SLAs, availability, reliability, and service