328 customer service English-speaking jobs in Zürich

omnichannel customer service experience. ... visionary leader at the helm of our global customer service organization. ... service. • You are a visionary strategist with a proven track record of transforming customer service ... Job Details As the Director Global Customer Service, you will be the ... Your Mission • Shape the Vision: Define and execute a bold vision for the future of customer service

keep the customer up to date and satisfied and optimise service revenue streams. ... Proactively manage EoL via tech support and onsite service channels. ... Accepting customer telephone calls, logging problems, attempting to resolve problems over the telephone ... Take ownership of customer problems and liaise with internal departments to resolve issues, escalating ... Advise customer on availability of instrumentation related options, upgrades and support contracts to

keep the customer up to date and satisfied and optimise service revenue streams. ... Proactively manage EoL via tech support and onsite service channels. ... Accepting customer telephone calls, logging problems, attempting to resolve problems over the telephone ... Take ownership of customer problems and liaise with internal departments to resolve issues, escalating ... Advise customer on availability of instrumentation related options, upgrades and support contracts to

friendly, efficient customer service Support with serving and packaging dishes Keep the counter and ... Responsibilities and tasks that you master: Take customer orders and operate the cash register Provide ... hours Requirements Skills, experience and qualifications that you bring with you: Experience in customer ... service or cashier work (hospitality is a must), cooking experience preferred Strong communication ... service area clean and organized Assist with restocking and other operational tasks Cook on occasion

Your key responsibilities Customer Centricity focuses on delivering consistent high customer service ... It is also expected to deliver excellent customer service experience and maintain strong relations with ... experience and building an increase in customer satisfaction. ... between the customer(s) and other global, regional, or local IT teams. ... The Service Manager Role within the Service Management & Operations (SMO) Team acts as the main contact

About the Role As a Customer Success Manager you will be delivering outstanding service to our Swiss ... service will help you assess client needs, direct complex cases appropriately, and ensure smooth end-to-end ... Accurately understand and assess customer requests related to portfolio management workflows, reports ... by our specialist teams, your strong understanding of financial services, portfolio management, and customer ... Hands-on experience in customer-facing roles within financial services or with portfolio management systems

You will oversee the entire agent and customer lifecycle, from recruitment and training to payroll. ... engine and the complex HR administration (payroll and legal compliance) for 4'000+ cleaning agents Customer ... complex, high-scale operations into a seamless operational engine that consistently delivers 5-star service ... Service: Lead the multilingual support teams to ensure industry-leading response times and satisfaction ... Responsibilities Strategic Operations & Scalability Operational Excellence: Refining and unifying our service

They are customer-obsessed. ... Implementation and Customer Success move as one team in front of the customer. ... The Head of Customer Success owns the commercial post-sale motion (adoption, retention, expansion, customer ... Customer health scoring and early-warning systems embedded: Not tribal knowledge. ... Marquee customer relationships personally owned: The top accounts know you by name.

Service topics, offering support on requirements, processes, and impacts on customer experience.Represent ... Customer Experience Manager vacancy for our Glattpark based client in the Telco sector.Your tasks: Map ... innovative business processes to enhance customer satisfaction.Document and analyse business rules, ... end-to-end customer journeys and identify gaps using Agile or Waterfall methodologies.Redesign and implement ... instructions, and create business cases based on deep data analysis.Serve as the primary contact for Customer

Experience as a Customer Service Representative, with a strong focus on relationship management. ... Meet service quality and productivity standards to ensure a positive client experience and maximize service ... Build and maintain solid relationships with customer base Provide accurate client administration by ... Build solid relationships both internally (including the field sales team) and externally to foster customer ... Ability to develop and maintain strong relationships with customer base by demonstrating excellent interpersonal

service, order management, sales support, or a similar operational roleUnderstanding of logistics, export ... operational and shipping issues. backup for colleagues for different countriesContinuous improvement in the service ... Customer Operations Specialist (m/f/d)Our client is a globally active manufacturing and technology company ... For their location in the northern region of Zurich, we are seeking a Customer Operations Specialist ... For their location in the northern region of Zurich, we are seeking a Customer Operations Specialist

• Take orders and guide guests confidently through the menu (with a smile) • Deliver warm, natural customer ... service and create a welcoming atmosphere • Maintain high presentation standards: every product represents ... with the team to keep operations smooth and efficient Requirements • Previous hospitality or food service

Partnerships & Service Development Lead, 60% The SCQM Foundation operates Switzerland's leading nationwide ... actionable messages for partnersWorking with SCQM's Head of Data Products to further develop SCQM's service

service. ... service and commercial insurance solutions. ... Understand customer needs, challenges, and market dynamics to develop tailored Middle Market product ... Serve as an advocate of the Middle Market value proposition, focusing on improving the customer experience ... Director, Middle Market, Prairies, create and maintain strong broker relationships to provide meaningful customer

This is a challenging senior role, requiring a broad understanding of IT technology, service management ... Provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service ... compliance risks, develop best practices and processes, to continuously improve software asset management service

service and communication skills Willing to assist in promotional endeavors both in and outside of ... Tasks Responsibilities: Lead a room of people with a dynamic, upbeat personality Motivate customer ... challenging, fun workout Use knowledge and passion of music to lead the workout Demonstrate outstanding customer

Service Desk Plus (SDP), 7.Service Management Systems (SMS), 8.Business Continuity Management Systems ... Second sector: Software Development 1.Developing applications for all technologies and platforms 3.Customer ... Note 2: Individuals can apply only in the case they have prebuilt customer database and strong business ... Certification from the 'Best Management Practises' for IT Service Management frameworks which include ... Design and implementation of information systems which include Service Desk solutions, Learning Management

That means owning the query execution service end-to-end: working on caching strategies, incremental ... What You'll Do Own and evolve the query execution service, including query caching, incremental execution ... You'll also be the go-to resource when query latency issues arise during customer evaluations and new ... that benefit Observe, and work across our backend systems to close performance gaps before they become customer ... system-generated queries to identify performance bottlenecks and drive improvements Investigate and resolve customer-reported

Track record of conference talks, customer keynotes, or executive briefings. ... work on stage: keynotes at Fortinet events and partner conferences, technical blogs, recorded demos, customer ... Senior Consulting Systems Engineer – NOC/SOC, SIEM/SOAR (MSSP & Service Provider) EMEA Location: EMEA ... (remote) · Travel: up to 20% · Team: CSE Solutions EMEA – SP/MSSP  About the role EMEA Service Providers ... and MSSPs need to turn security operations into a profitable, productized service line not just another

Partnerships & Service Development Lead, 60% The SCQM Foundation operates Switzerland’s leading nationwide ... actionable messages for partnersWorking with SCQM’s Head of Data Products to further develop SCQM’s service