2 customer service English-speaking jobs in Canton of Bern

Main Responsibilities Visit customers onsite and provide troubleshooting and service support. ... Register and collect customer support requests. ... Provide supervision and commissioning services onsite for customers. ... Ensure a high level of customer satisfaction by providing high-quality service to customers. ... Track the progress of customer support requests and ensure timely follow-up.

Define competitive positioning and differentiation via technology, pricing and customer service. ... We work as a functional organisation where the support manager reports to the group head of support, ... We are one of the leading Swiss web hosting providers and offer our services mainly in Switzerland and ... strategy across the country and brand, partner with central teams (marketing, sales, product, tech, support ... Around 80,000 customers trust in our solutions and we manage a total of more than 180,000 domains.