11 customer service English-speaking jobs in Canton of Basel-Landschaft

Management or a related technical field, including Service Operations or Service Delivery Management ... IT Service Delivery Manager (a), 80-100% Bachem is a leading, innovation-driven company specializing ... To strengthen our team in Global IT, we are looking for a dedicated IT Service Delivery Manager (a), ... notifications and automated/self-healing responses   Your profile: - 7+ years in IT Operations, Service ... global teams and manage stakeholders at all levels - Experience with monitoring, log analysis and service

- High level of personal, professional and ethic integrity  - Highly customer oriented (internal / ... level agreements to secure an optimized service within the GMP/GDP rules ... - Develop and track KPI-s to measure logistic service providers and lead QBR-s - Lead Cool Chain/ ... ensure optimal utilization of transport means - Accountable for monitoring transport execution per service

Drive cross-functional coordination (R&D, QA, Product, Ops, customer teams) to deliver predictable, efficient ... Drive cross-functional coordination (R&D, QA, Product, Ops, customer teams) to deliver predictable, efficient ... and manage release strategy, calendar, governance and policies - Align releases with business goals, customer ... stakeholders, decisions and escalations - Coordinate cross-functional teams (R&D, QA, Product, Ops, customer ... Ensure readiness (release notes, pipelines, app store submissions) - Support testing, beta programs and customer

Starting date: as soon as possible Tasks - Manage account plans, relationships, and customer insights ... commercial discussions and close deals - Drive upsell/cross-sell and manage growth pipeline - Support customer

Drive strategic opportunities, build strong customer relationships and collaborate across teams to deliver ... Drive strategic opportunities, build strong customer relationships and collaborate across teams to deliver ... demos, and site visits - Identify upsell and cross-sell opportunities - Build and maintain strong customer ... contract negotiations - Ensure accurate CRM data and consistent sales process application - Coordinate customer

- work collaboratively with a strong focus on customer needs, targets, and sustainable results. ... Currently, we do not engage with external service providers for this role. ... Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited

  - Ensure designs are operationally supportable by IT, OT, site, and managed service teams, and define ... particular digital manufacturing and Pharma 4.0 concepts, and provide technical governance for managed service

Currently, we do not engage with external service providers for this role. ... Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited

For those partners who have no valid, signed Master Service Agreement in place with Idorsia, all unsolicited

For those partners who have no valid, signed Master Service Agreement in place with Idorsia, all unsolicited

For those partners who have no valid, signed Master Service Agreement in place with Idorsia, all unsolicited