1 English-speaking jobs in Vernier

Manages Sonar's global helpdesk function, transforming it into a data-driven operation. Develops and leads a global support team, balancing immediate user needs with strategic goals. Defines operational metrics, creates operational plans, and identifies solutions to improve the employee technology experience. Requires 5-8 years of experience managing a global or multi-site helpdesk team, experience with Atlassian products and ITSM platforms, and strong people leadership skills.